Enhanced Telesales Performance
UK Data IT Group plc is an independent Communications and Data provider.
The Group of Companies provide a mix of enhanced and compliant products for the management and control of communications and Data to the Business and Domestic Market.
The Company was formed in 1999. As a company we provide automated compliance with TPS, FPS and EMPS plus bereavement files. Our award winning product range guarantees compliance with legislation and good practice and our services are employed by some of the UK’s largest marketing organisations with over 10,000 subscribing lines intercepting over million calls to TPS registered numbers every month.
To develop the arena of products UK Data IT Ltd became a PLC in 2005 having developed further products to suit the diverse range of clients within its portfolio – from Network and predictive Diallers for large Call Centres to Call Blockers for the end user Domestic user.
We offer a full ‘Turn-Key’ product range of Communications and Data products – Supply – Installation – Maintenance – and on-going service and upgrade within a totally managed solution, for small,medium and Large Multi site Business.
UK Data continue to expand year on year with a large investment in R&D.
Current News
Ofcom Statement of policy on the persistent misuse of an electronic communications network or service.
The changes to the statement have been prompted by the growing public concern about the distress caused to consumers by silent and abandoned calls. Most silent calls arise when call centres misuse predictive diallers to generate more calls than their agents can handle. When a consumer answers such a call and no agent is available, the consumer either hears silence or the call is automatically terminated, resulting in an abandoned call.
Download the full Ofcom document in Adobe PDF format.
Read further on the Silentgard system that will help protect you against making silent calls.