Automated TPS call screening

The System

CallGard is an automatic call screening solution
which screens outbound calls against the most
recent TPS and CTPS files as the call is made.
Should an attempt be made to contact an individual
who is registered with the TPS, a message will
advise the caller that the number dialed does not
wish to receive marketing calls, and the call is barred.
Legislation currently dictates that data should be
screened against the TPS (and CTPS) file(s) every
28 days. CallGard is updated every 7 days, making
sure your outbound call is always compliant with the
regulations

The Benefits

By employing the CallGard system you can be sure
that all outbound marketing calls will be screened
against the most up to date TPS file, protecting your
company from the possibility of fines of upto £50,000,
prosecution, and the associated bad press
CallGard can also provide screening against your
companies own ‘do-not-call’ file. Legislation clearly
states that if an individual asks you not to contact
them again by phone, then you must action this
request and prevent any further marketing calls from
being made.

Whilst compliance with TPS, Ofcom and ICO rulings
is the main driver, CallGard suppression provides
other benefits which can include suppressing calls to
customers in dispute or bad debtors, reducing the
time wasted and the frustrations caused by attempting
a marketing call to these contacts whilst they are
in this status

Available in Analogue, ISDN and VOIP connections
for both manual dial and predictive/progressive
dialing systems, as well as from mobiles, CallGard
has protected over 20,000 agents in the following
sectors:

1. HOME IMPROVEMENTS
2. INSURANCE AND FINANCE
3. UTILITIES
4. CALL CENTRES
5. MEDIA
6. CHARITIES
7. TELCOMS

Cost

CallGard is available from as little as £10 per agent
per month - please contact us for details.

 To download this page in adobe pdf format please click on the link below

callgard.pdf

For information on our Callgard Systems please contact Richard Melling on Office +44(0) 1905 388 000 email rmelling@ukdatait.co.uk