Call Commander Network Dialler

CallCommander is new system designed to improve the productivity of Telemarketing agents in the most diverse and challenging situations.

The system has been designed to work with Callcentres, Telephony rooms and Homeworkers in industries ranging from Home Improvements, Insurance, Market Research, Banking, Charities and many more.

The CallCommander is a fully hosted and managed progressive dialler service designed to increase agent productivity and improve data management. CallCommander is accessed by making a telephone call into the system which then delivers calls to your agents, providing a real increase in productivity without capital expenditure or on-site equipment.

Overview

The CallCommander enables outbound call centre Agents to have their calls made for them automatically so they don't have to manually dial the numbers and increasing productivity. Supervisors can import the campaign data through a web browser, monitor the Agents using a realtime view and can also record calls to file as well as producing statistics reports.

Simply rented on a cost per agent basis, the system provides the most effective method of increasing agent productivity available.

Benefits

• No Capital Expenditure.
• No Onsite Equipment.
• Increases Productivity.
• Manages and Cleanses your Data.
• Highlights Agent Training.
• Electronically sends Leads/Appointments.
• Supervisors ability to listen to recorded calls.
  

 

For more information please contact Richard Melling on 0870 066 0771 or email rmelling@ukdatait.co.uk